Auckland’s Award Winning Property Management
Having your investment property managed by our amazing team really does mean that you and your property are taken care of in the best possible way.
Why Choose Rental HQ
Nine reasons you’ll love working with us!
We’re a Specialist Property Management Company
Unlike many other property management operations that are simply an add on to a real estate sales team, at Rental HQ we’re proud to be 100% property management. Being property management nerds means our clients benefit from our passion, knowledge and expertise ensuring their investment property is in the best hands possible..
Our Experience Sets Us Apart
With an average of more than 10 years’ experience, each of our property managers has faced almost every situation the industry could throw at them and come out on top. Having your investment property managed by our amazing team really does mean that you and your property are taken care of in the best possible way.
Unparalleled Speed of Response and Communication
At Rental HQ we understand that speed of response and regular communication matters. Speed of Response is a core focus at Rental HQ ensuring that small matters are dealt with promptly so they don’t become big matters. Speed permeates through everything we do especially around our communication to our owners which is always honest, clear and precise. From Zoom, WhatsApp, Messenger, Facebook, Instagram, or other traditional channels such as email or text, we’re more than happy to communicate in whatever way suits you.
We’re Independently Trust Account Audited
A Trust Account is an entirely separate bank account set up to manage the flow of rental
revenue completely independently of other company accounts and audited regularly by a registered and qualified auditor.
With large amounts of rent payments moving through a property management company every day, any operation worth entrusting your business to should operate an independently audited Trust Account. This is to ensure that our owners can rest assured that our business processes are best practice and completely transparent. Considering a property management company that does not operate an audited Trust Account is simply not worth the risk.
We have a Zero Tolerance Arrears Policy
Quite simply, we don’t get paid unless you do so we take our zero tolerance arrears policy extremely seriously. In fact, we have a dedicated Rental HQ staff member responsible for ensuring that any arrears that might arise are dealt with immediately and firmly. This is a best practice process that we pride ourselves on the most.
Our Tenant Selection Process is Robust and Thorough
We know that the overall performance of your investment property depends heavily on who lives inside the home and who pays the rent. We treat every property under our care as if it were our own so we heavily vet any prospective tenants with as fine-a-tooth comb as possible. Quality in means quality throughout so we’re proud to dot every ‘i’ and cross every ‘t’ in our search for the perfect tenant for you.
We’re at Marketing’s Cutting Edge
In our quest to be finding the very best tenants for our owners, we use the latest media channels to connect with our future tenants via Facebook and Instagram along with more traditional third-party websites such as Trade Me and Realestate.co.nz. This means more immediate reach in our search for your next tenant.
We’re a Tenancy Practice Services (TPS) Trusted Partner
Tenancy Practice Services (TPS) is New Zealand’s leading compliance service provider to the property management industry and we’re super proud to be one of the select TPS “Trusted Partners”. This ensures we receive the latest compliance and legislation advice possible as our job is to keep our owners safe while ensuring their property complies in providing a happy and healthy home for great tenants. We’re also proud to be a member of the Real Estate Institute of New Zealand (REINZ).
We’re All In This Together
While you’ll be in the capable hands of your own dedicated Property Manager, our General Manager Abby and our incredible support crew are all working together to ensure your investment property performs to the very best of its ability
What Our Clients Say About Us
Don’t just take our word for it, see what our clients say about us.
Was a very easy experience and would rent properties from Rental HQ in the future.
I would highly recommend Rental HQ to anyone in need of property management services.
From the business owner right through to the property manager, the team at Rental HQ are always available to offer advice and talk through any situation that might arise.
They have an extensive network of trade contacts that has ensured that us, and our tenants, are very well looked after.
We really feel that our properties are in safe hands and, as residential property investors, we really don’t have to worry about anything.
We highly recommend Rental HQ to any property investor looking to engage a first class property management company.
Meet Our Team
At Rental HQ we’re proud to specialise 100% in property management!
Complimentary Consultation
Needing help having your investment property professionally managed?
Simply fill out the contact form below for your complimentary consultation and we will be in touch.
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2025 Property Manager of the Year – TMC
